Last updated: 9 October 2026
Who we are
This website is run by Sandwich Home Services, a sole-trader business. We are responsible for the personal information described here. Contact us at hello@sandwichhomeservices.co.uk or 07763 100477. You can ask us at any time for the name of the person responsible and we will tell you.
What we collect
- Name, phone number, email, your town or area, which service you are asking about, and the details you submit through the contact form.
- Photos and messages you send us on WhatsApp or by email relating to a job.
- Basic server access logs (IP and user agent) kept by our host for security.
Why we use it
To reply to your enquiry, arrange and carry out the service you have asked for, and keep the records required for accounting and insurance purposes. Legal basis: legitimate interest for replies, and performance of a contract once a job is agreed.
How long we keep it
Job and invoice records are kept for at least six years after a service ends, in line with normal accounting requirements. We keep a record of enquiries, chats and our dealings with you. If you would like your own record deleted, contact us at hello@sandwichhomeservices.co.uk and we will do it.
Job applications and sub-contractors
If you send us a CV, a message or details about your work, for example through our Work with us page, we use it to consider you for work or a partnership and to get in touch with you about it. Please send only what we need, and do not include bank details or ID numbers unless we ask for them. We do this because you have asked us to consider you, and because we have a legitimate interest in finding reliable people. We may keep your details on file so we can contact you when work comes up. If you would like them deleted, tell us on WhatsApp or at hello@sandwichhomeservices.co.uk and we will do it.
Who else sees it
Nobody routinely. The form submits through our hosting provider and sends email through an email delivery service to our business inbox. Where a job needs a specific local specialist within the family of services, relevant details may be shared with that team so the job can be completed. We do not sell or rent contact details to anyone.
Website statistics
We count visits to this site, for statistics only, using our own counting tool. It sets no cookies and does not store your IP address. For each page view it records the page, the site you came from, any campaign label in the link you used, your country (approximate) and whether the visitor looks like a person or a robot. To count unique visitors it uses an identifier. We do not share this data with anyone except our hosting provider, which stores it on our behalf. We respect Do Not Track and Global Privacy Control. If you click 'Don't count my visits' in the footer, we remember your choice in this browser with one small local-storage flag called na_ignore; our counter stores nothing else in your browser. You can object at any time using the link in the footer, or contact us at hello@sandwichhomeservices.co.uk. Our lawful basis is our legitimate interest in understanding and improving our site.
Your rights
You can ask to see a copy of what we hold, correct it, or have it deleted. Email the address above and we will reply within a month. You can also complain to the ICO at ico.org.uk.
Cookies
The site itself does not set any cookies. If you choose 'Don't count my visits', we store one small flag in your browser's local storage, described under Website statistics. The site does not embed third-party video.